1.Q:What is the machine warranty?
A:one year.
2.Q:Does your machine with CE certificate?
A:Yes.
3.Q:What is the production time while placing order?
A:About 2-3 months after get the down payment.
4.Q:Can your company handle shipping for customers?
A:Yes.(Please provide us your requested seaport and we can check the shipping charge and arrange shipping for your order)
5.Q:Does the packing strong?
A:Yes, of course! Packing is with wood pallet or wooden cases, suitable for long-distance road and vessel transportation and various types of weather conditions.
6.Q:How do I order spare parts?
A: Have the machine model and serial number (nameplate). In your parts manual, have the page number, item number, and parts description. Belts, for example, come in many different widths, lengths, and thickness. Having all the above information ensures the correct item is ordered.
7.Q:Are you manufacturer?
A:Yes, we are manufacturer. Welcome to visit us and look inside the machine details, to trace machines original manufacturing processes, and to know the people behind the machines. We can also arrange to arrange a video call to have a factory tour.
8.Q:Do you have stock product to sell?
A:Actually our machine need 2-3 months to manufacture, and there are many orders from China and abroad, so we need produce the machiney to your customized requirements, and your order will be highly attention to manufacture.
9.Q:Do you inspect the finished products?
A:Yes, we have QC department, they will inspection the machine before shipping, to ensure there is nothing problem of the machine .
10.Q:What's the payment term?
A:T/T 30% in advance, the balance paid before delivery.
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